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General FAQs

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1. What are your hours of operation?

The District Office is open:

Monday - Friday

8:30 am to 5:30 pm.

The District Office is closed on the following Holidays:

• New Year's Eve
• New Year's Day
• Martin Luther King Day
• President's Day Memorial Day
• Independence Day Labor Day
• Veteran's Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas Eve
• Christmas Day

Please note: if a holiday falls on a Saturday it will be observed the Friday before, if a holiday falls on a Sunday it will be observed the following Monday.

2. What time do the parks open and close?

All parks open at 7:00 a.m. 365 days a year.

All parks close at Dusk, which is approximately:

• 7:00 p.m. from October to March, and approximately 9:00 p.m. from April through September
• With the exception of the Miller Park Tennis Courts which closes at 10:00 p.m.
• With the exception of the Fair Oaks Park Softball Fields which closes at 10:30 p.m. / 11:00 p.m.

For additional information on Park Hours of Operation, please contact the District Office at 916-966-1036.

3. How many facilities and parks are there in the District?

The Fair Oaks Recreation & Park District currently owns, operates and maintains ten parks and eight facilities.

Parks

• Fair Oaks Park
  11549 Fair Oaks Boulevard Park
  Amenities include: basketball court, softball fields, soccer field, playground, horseshoes, skateboard park, picnic areas, BBQ area, multipurpose field, community garden, horticultural center and the McMillan Center.
• Miller Park
  8480 Sunset Avenue Park
  Amenities include: basketball court, tennis courts, playground, horseshoes, picnic areas and BBQ area.
• Little Phoenix Park
  9041 Phoenix Avenue Park
  Amenities include: playground and picnic areas.
• Phoenix Park
  9050 Sunset Avenue Park
  Amenities include: soccer fields, playgrounds, picnic areas, Little League, multipurpose fields, horseshoes, Vernal Pools, community garden and dog park.
• Bannister Park
  3820 Bannister Road Park
  Amenities include: soccer and multipurpose fields.
• Montview Park
  4401 Minnesota Ave Park
  Amenities include: playground and picnic areas.
• Madison Place Park
  5542 Cannes Way
  Amenities include: playground and picnic tables.
• Plaza Park
  7003 Park Drive Park
  Amenities include: picnic areas and the Veterans Memorial Amphitheatre.
• Village Park
  4238 Main Street Park
  Amenities include: playground, picnic areas, Arts and Crafts Building, and the Community Clubhouse (Upper and Lower Level).
• Vintage Woods
  Hazel & Madison by Petco Park
  Amenities include: walking path

Facilities

• District Office
  4150 Temescal Street
• Community Clubhouse Auditorium
  7997 California Avenue Unit #1
• Village Hall
  7997 California Avenue Unit #1
• Arts & Crafts Building
  7997 California Avenue Unit #2 Classroom A Classroom B
• McMillan Center
  11549 Fair Oaks Blvd.
• Old Fair Oaks Library
  4200 Temescal Street
• Fair Oaks Preschool
  8090 Grand Avenue
• Veterans Memorial Amphitheater
  7991 California Avenue

4. What are the District's rental opportunities?

The District has:

• 5 Indoor facilities
• 2 BBQ areas
• 2 Softball fields
• 8 Tennis Courts
• Various multi-purpose fields that are the perfect location for your next celebration
• Community Clubhouse
• Auditorium Village Hall
• Arts & Crafts Building
• McMillan Center
• Old Fair Oaks Library
• Fair Oaks Park Picnic and BBQ Area
• Miller Park Picnic and BBQ Area

These areas can be reserved by visiting our District Office at 4150 Temescal Street. For pricing and availability, call us at 916-966-1036.

5. How much does it cost to rent the facilities?

Please email Ian Roberts to get additional information on rental cost for each Indoor and Outdoor Facility, deposit, security and insurance requirement.

6. Do I need a permit to have a bounce house in the Park?

The District allows bounce houses at Fair Oaks and Miller Parks only when renting the Picnic areas. The bounce houses can only be set up in designated areas of the park. The District requires that the renter supply an original copy of the Bounce House Company's Liability Insurance naming the Fair Oaks Recreation & Park District as additionally insured for $1,000,000 for the day of the event. Documentation of insurance must be on file at the District Office 30 days prior to the event. The District can provide a list of the bounce house companies whose insurance is current and on file at the District.

7. Can we sleep overnight in the parks?

Overnight camping is not allowed in the parks.

8. Are you closing your bathrooms?

All district restroom facilities are open during operating hours.

9. Are picnic areas available on a first come, first serve basis if they are not rented?

Yes. Reserved picnic areas are available on a first come, first serve basis if they are not rented or reserved. Please contact the Parks On-Call number at 916-240-3651 during operating hours to find out if a specific BBQ area has been rented. Please only call the same day that you are interested in using the area. Any calls made prior to your day of interest will be directed to the District office.

10. Can I bring my own BBQ into the park?

Yes, both charcoal and propane BBQs are allowed.

11. Can I have alcohol in the parks?

Alcohol is allowed in district parks with the exception of: Plaza, Village, and Bannister Parks.

However, no glass bottles are allowed in any parks.

12. Why does my dog have to be on a leash? Why can't they be in the Vernal Pools?

The County of Sacramento requires all dogs to be on a leash when in public. Penalty is enforceable by Animal Control or the Sheriff's Department. The Vernal Pools are federally protected land. A dog entering the Vernal Pools transmits foreign horticultural substances (e.g. fertilizers, grass seed, etc.). The Department of Fish and Game and the Vernal Pool Management Plan require the posting and enforcement of the prevention of dogs in the Vernal Pools.

13. Can I park at Bannister Park?

The primary purpose of the parking lot is for users of Bannister Park, not river access.

Bannister Park Parking Regulations are as follows:

• Monday through Friday before 5:00 p.m., up to 3 hours, permit not required
• Monday through Friday after 5:00 p.m., parking permit only
• Weekends and Holidays all day, up to 3 hours, permit not required

Parking violations are enforced by the County of Sacramento Parking Enforcement Division. Parking permits are not sold to the general public, they will only be issued to permitted users of Bannister Park.

14. Does Fair Oaks Recreation and Park District have a Skate Park?

Yes, the skate park is located at Fair Oaks Park, 11549 Fair Oaks Blvd. There is no fee to use this facility. Helmets, knee-pads and elbow pads are required.

15. How do I get on the mailing list for the District Activity Guide, The Roost?

To be added to the mailing list to receive the activity guide, call the District Office at 916-966-1036, or email the administration. Don't forget the activity guide can be viewed online as well.

16. Where or how do I register for programs?

There are five ways to register:

• Online at fairoakspark.org.
• In person at the District Office, 4150 Temescal Street, in the Old Fair Oaks Village
• By mailing a completed registration form and fees (check or credit card / no cash) to
  4150 Temescal Street
  Fair Oaks, CA 95628
• Using our after hours drop box (located adjacent to entry doors at the District Office) with completed registration form and fees - no cash.
• Via fax to 916-966-9863 with a completed registration form and a credit card number.

17. Where or how do I reserve facilities?

All facility reservations must be made in person at the District Office located at
4150 Temescal Street
Fair Oaks, CA 95628

Facility reservations are taken Monday through Friday from 9:00 a.m. - 6:00 p.m.

Facility reservations may be made up to one year in advance.

Please contact Ian Roberts to get additional information on rental cost for each Indoor and Outdoor Facility, deposit, security, and insurance requirement.

18. Can I get financial assistance to participate in recreation programs?

The District offers the Don Ralls Scholarship to help with financial assistance for programs. Please visit the Programs / Class Scholarships page for more information.

19. How can I get a refund for a Parks and Recreation program?

The District's Refund Policy is as follows:

• Full refund will be given if the Fair Oaks Recreation and Park District cancels the program or if the participant is unable to attend for medical reasons.
• No refunds will be issues after the class or program has had its second meeting.
• All refund requests will be approved or denied by the Fair Oaks Recreation and Park District.
• All refund checks will be processed through the County of Sacramento and mailed within 4 to 6 weeks.
• The Fair Oaks Recreation and Park District reserved the right to adjust the policy, depending upon the circumstances and the severity of the situation.
• The online convenience fee is non-refundable.
• All refunds must be accompanied by a refund request form.

20. Which payment methods are accepted by the District?

Fair Oaks Recreation & Park District accepts Cash (not by mail or drop box), Check, Money Order, Visa, MasterCard, Discover, and American Express.

21. Who regulates the wildlife (including the chickens)?

The Fair Oaks Recreation & Park District has no oversight with respect to wild animals (including the chickens). For information regarding wildlife, contact either: Sacramento County Animal Care and Regulations at 916-875-5656 California Department of Fish and Game at 916-455-0411.

22. I want to report suspicious or criminal activity in the park?

Please contact the Sheriff's Department regarding emergency situations by calling 911. For a non-emergency situation call 916-874-5111.

23. How do I report graffiti or other problems within a park?

Please call the Parks Department at 916-240-3651 or by sending us an email.

24. How do I become a volunteer?

To apply for a volunteer position with the District, please visit the volunteer page or email Sabrina Bernardo.

25. Can I post flyers / banners in the parks?

No solicitation, vending, advertising, or signposting is allowed in the parks, unless approved by the Recreation and/or Parks Superintendent. Please submit all posting requests to Fair Oaks Recreation and Park District Office, 4150 Temescal St., Fair Oaks, Ca 95628.

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Parks & Facilities

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1. When are the Parks Open?

All parks open at 7:00 am 365 days a year

All parks close at Dusk (Approx. 6:00 pm October - March / Approx. 9:00 pm April - September)

2. Do I need a Permit to have a bounce house in the Park?

The District allows bounce houses at Fair Oaks and Miller Parks only when renting the Picnic areas. The bounce houses can only be set up in designated areas of the park.

3. Can I have alcohol in the parks?

Alcohol is allowed in District parks with the except of Plaza, Village, and Bannister Parks. However NO glass bottles are allowed in any parks.

4. Why does my dog have to be on a leash? Why can't they be in the Vernal Pools?

The County of Sacramento requires all dogs to be on a leash when in public. Penalty is enforceable by Animal Control or the Sheriff's Department. The Vernal Pools are federally protected land. A dog entering the Vernal Pools transmits foreign horticultural substances (e.g. fertilizers, grass seed, etc.). The Department of Fish and Game and the Vernal Pool Management Plan require the posting and enforcement of the prevention of dogs in the Vernal Pools.

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Volunteering

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1. I've submitted an online application, now what?

The volunteer coordinator will need to approve your application. Please allow up to two business days for approval. Once approved, you will  be sent a link and log in information to access your online profile (VicNet), at which point you can sign up to volunteer!

2. How do I access my online profile and sign up to volunteer?

First, If you haven't already done so, complete an online volunteer application. Next, go to the VicNet homepage (we recommend bookmarking VicNet on your browser for easy access). Sign in, choose the "My Schedule" tab and search by month for available volunteer opportunities. An orange "Help Wanted" bubble will appear when opportunities are available.